This relates to damage to any hotel property, room fixtures or furniture that is NOT caused by normal usage or by accident. Property damage for the purpose of being Blacklisted occurs with inappropriate negligence or is with malicious intent to break or damage hotel property including, the disrespectful act of leaving a hotel room in an unacceptable condition requiring excessive housekeeping.

Abusive behavior towards hotel staff or other guests is a serious offence including swearing, yelling, verbal insults, physical threat and unreasonable demands. Unpleasant individuals that have displayed such violence or abusive behavior are flagged as highrisk on the Hotel Blacklist database - and are proudly named and shamed as unacceptable for society or the hotel accommodation industry.

Unfortunately online booking sites send undesirable reservations to accommodation providers. These individuals have a documented history of engaging in any illegal activities including; prostitution, verbal or physical assaults, drug dealing, hotel property theft, entering guests rooms to steal and credit card fraud. These low life persons are often celebrity criminals with convictions published online.

Quiet enjoyment is a basic right of every hotel guest. Unruly persons that cause disturbances effecting the reasonable peace, comfort, and privacy of other hotel guest/s will be Blacklisted. This includes disruptive behavior that crosses the line from civil to unruly, shouting, loud behaviour / arguments or playing loud music, unauthorised parties, smoking in forbidden zones, or entering restricted areas or another guests room.

Property or financial theft is illegal and often involves law enforcement. This obviously includes theft of hotel property, not just a bath towel but, any stolen item that is the property of the hotel or another guest. Financial theft includes, none payment of an account or using a stolen credit card to pay for accommodation and/or services or, initiating a bank credit card charge back, sadly common in the industry.

Guests that publish unwarranted or malicious online reviews without a valid cause are wilfully damaging a hotels reputation and the Blacklist database gladly assists the hotel industry blocking these opinionated entitled predators. Typically these unpleasant keyboard cowards will publish a false or negative review with sensational or pessimistic opinions / comments as a form of online retribution.