If you have found your name on the Hotel Black List and wish to make an appeal there are steps that must be undertaken.

Investigate the source of the registration
Contact with Hotel accommodation provider to investigate the allegations
Mediate with the Hotel accommodation provider

The appeal procedure and mediation is undertaken by external paid consultants appointed by the Hotel Black List to ensure fairness and an impartial investigation.

Anonymous complaints will be ignored. Complaints will be investigated without prejudice and dealt with confidentially. Complainants will be treated respectfully and will not suffer any reprisal from a Hotel accommodation user for making a complaint.

If you have a complaint to make, email your concerns to: admin@hotelblacklist.org